Good Customer Service Can Raise Satisfaction AND Reduce Costs

Some companies view customer service as an “extra” that they provide to shoppers. These firms need to reconsider their approach.

In a 1to1Media report sponsored by Oracle: “we outline

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Who Owns Athletes’ Likenesses? The Athletes Or the NCAA?

There is a major lawsuit in process regarding the NCAA’s use of college athletes and former athletes in a commercial manner — without compensating the athletes.

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