Tracking Twitter, Raising Red Flags

What do you think about this story by Pete Thamel in March 30’s New York Times? “The business plan of Varsity Monitor is simple. Major universities like North Carolina, Nebraska, and Oklahoma pay $7,000 to $10,000 a year and Varsity Monitor keeps an online eye on their athletes. Among the services the company and others like it […]

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Mashable’s Customer Experience Series

   Click the image to access the article series Learn: 6 Ways to Acquire New Customers via Social Media (suggested by Chris DeVivo) 14 Community-Driven Tips for Better Customer Relationships 12 Top Community Managers Share Their Tips for Better Engagement 4 Ways To Make Your Ecommerce Site More Visually Appealing 10 Ways to Optimize Your Ecommerce […]

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