Just a few years ago, augmented reality (AR) was in its infancy for retailers. Now, they use it more often. Thus, we examine augmented reality and holiday shopping 2021.…
What Tactics Increase Customer Loyalty
To succeed in the long run, customer loyalty is a must. Yet, it may not necessarily be attainable. Thus, what tactics increase customer loyalty?
Consider these posts:
… Read moreValue of Shoppers SECOND Purchases
Evans on Marketing Consumers and Their Behavior, Marketing Communications, Trends customer expectations, customer loyalty, follow ip, second purchase 3
Gaining and keeping customer loyalty remains a key goal for most firms. In general, loyal shoppers contribute to both higher revenues and higher profit. In today’s post, we examine …
Changing Customer Experience Expectations
To succeed, changing customer experience expectations must be monitored. And fulfilled. As discussed before, a great customer experience facilitates repeat business. For example, look at these posts. Consistency Makes Good …
Read moreiPhone Dominance and Pricing Over the Years
Yes, iPhones are a big deal, which we discussed last week when the 10th anniversary models were unveiled. Since introduction, the iPhone has represented a HUGE percentage of Apple’s …