How Aligned Is Chatting Between Brands and Consumers

 
As we have noted several times, firms typically want to offer a strong customer experience. And some have turned to interactive chat to do so. See, for example, Chatbots

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Security Issues with Texting

Recently, we have written a lot about how to avoid scams. Nonetheless, many people are not fully aware of the security issues with texting. Unfortunately, scams abound.

For three examples

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