Tag Archives: multichannel

What Happened to The Limited?

19 Jan

After more than 50 years, youth-oriented women’s apparel retailer The Limited has announced that it is shutting all of its 255 stores and will focus on its online business going forward. Some experts, the retailer will be sold or shut in the not-so-distant future.

Click the image to see the sales now available online.


What happened? As reported by PYMNTS.com:

“According to Fortune, Sun Capital Partners sent a letter to investors explaining that it had invested 1.8 times its $50 million investment in Limited stores. The disclosure outlines how the private equity firm will still be able to garner a profit from the investment, despite the fact that the equity value of Limited has been written down to zero.”

“’We have worked very hard and made significant investments over nine years to improve operations and create a sustainable business at the Limited,’ Sun Capital told Reuters in an E-mailed statement. ‘In an increasingly challenging environment for mall-based retail and women’s apparel, we are very disappointed that the company has had to make the difficult decision to close its retail locations.’” 

“All brick-and-mortar locations of the Limited were closed effective Jan. 8. The Limited’s web site continues to display deep discounts and a change in the return policy: ‘All sales are final.’ However, it’s not clear how long the retailer will continue to sell items online.”

 

The Leading E-Commerce Firms Globally

25 May
A.T. Kearney publishes a yearly Global Retail E-Commerce Index™:
“The Global Retail E-Commerce Index™ ranks the top 30 countries for their E-commerce potential, based on several variables that rate both a country’s current market and its potential for growth. The findings provide a wealth of information for retailers to use in developing successful global E-commerce strategies and identifying emerging market investment opportunities.”
“The 2015 Global Retail E-Commerce Index highlights the big and the small: the countries that are always going to be E-commerce behemoths because of their size, and the smaller yet still-promising markets where potential matters more than size. This dichotomy plays out in the results of this year’s Index. The world’s largest markets for E-commerce dominate the top half of the top 30, led by the United States, China, and the United Kingdom. In the bottom half are some smaller markets, such as Mexico, whose potential for growth is impossible to ignore.”

 

Click the chart to access the full list of the top 30 E-commerce countries for 2015, along with ratings on several factors.


 

Do We Really Want “Buy” Buttons at Social Media Sites?

15 Dec

Social media sites are rapidly ramping up their use of “buy” buttons for visitors. With buy buttons, social media users can instantly be linked to a shopping site for an item. But, do people really want buy buttons?

According to eMarketer, the answer for many people may be no:

“Social networks have been experimenting with — and even fully implementing — buy buttons into their platforms for a while. And though social media users are turning to platforms like Instagram and Pinterest to research brands and products, they are not that interested in actually using the buy buttons there.”

GlobalWebIndex polled social media users worldwide ages 16 to 64 in November 2015. When it came to their interest in using buy buttons via select social media networks, few were interested: Only 17% of respondents who used Tumblr said they were interest in using Tumblr’s buy buttons, and those were the most popular. Even fewer said they were interested in Instagram’s (14%), Pinterest’s (13%), or Twitter’s (12%) buy buttons. Interest was lowest for Facebook’s buy buttons; just 9% of Facebook users said it appealed to them.”

Click the chart to read more.

 

Better Understanding the Mind of the Multichannel Shopper

4 Nov

Each year, the number of consumers who shop at multiple formats — including both off-line and online — increases.

To better understand these shoppers, MasterCard recently published: The Retail CMO’s Guide to the Omnishopper — “What transaction data and consumer insights say about the attitudes and behaviors of tomorrow’s global customers.”

Consider this from MasterCard:

“The days of mono-channel and the un-digital shopper are over. Today’s consumer is coming at merchants from all angles, as she considers an accelerating set of content, payment methods, and offers. Retailers and manufacturers alike must cease to market to an exclusive channel. Their focus must not be on channel, but on the master of multiple channels. Retailers must market to tomorrow’s customer: the omnishopper. The retail CMO who does so intelligently will know where to place the next bet. Because the consumer is already one step ahead.”

Click the image to access the full MasterCard report.

 

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