Creating a Great Customer Experience

Due to its importance, we have written about the customer experience more than 100 times. For the post below, we focus on creating a great customer experience.

 

Six Principles

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The Most Trusted Brands for 2021

 
To establish and maintain consumer loyalty, companies need to gain and retain their customers’  confidence. With that in mind, we look at the most trusted brands for 2021.

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H-U-G-E Changes in the Auto Industry Supply Chain

 
Previously, we wrote about supply chain disruptions due to COVID-19. Due to these disruptions,  long-term practices will evolve. To learn more, this post looks at h-u-g-e changes in the

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