Leveraging Consumer Insights

When companies use social media to interact with consumers, they need to do four things:

  1. Present messages that provide the consumers with value-added content to THEM.
  2. Read the responses that
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Google Analytics Metrics to Watch When Launching an E-Commerce Site

Google Analytics is a great tool — when used properly.

As Caleb Donegan notes at the YouMoz Blog: “One of the most daunting, yet rewarding, task to take on

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Americans Are BUYING Music. Now, That’s an Interesting Concept!

Despite the massive amount of music that is illegally downloaded, Americans are still actually purchasing a lot of their music.

According to Ethan Smith, writing on the Wall Street Journal

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