Using Live Chat Software to Enhance the Online Experience

Guest Blogger

Today’s post is by David Campbell, who blogs about customer service trends for ClickDesk live chat and helpdesk software. He is an active freelance writer and his

Read more

Learning from Superior Pricing Web Pages

Lots of shoppers explore their favorite Web sites looking for information — and sometimes, even to purchase. The way that prices are presented online can go a long way toward

Read more

China-Based Singles’ Day Dwarfs Cyber Monday Sales

China’s online Alibaba is the leader in special events (see this post).  As it notes: “ is the leading platform for global wholesale trade serving millions of buyers

Read more