Today’s Companies Can’t Buy Customer Likes

In their new book Can’t Buy Me Like: How Authentic Customer Connections Drive Superior Results, Bob Garfield and Doug Levy note that: “This is the Relationship Era, the first

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First-to-File Patent Rule Goes into Effect

On March 16, the U.S. Department of Commerce’s Patent and Trademark Office (USPTO) enacted a new rule governing U.S. patents. This rule implements the first-inventor-to-file provision of the 2011 Leahy-Smith

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