Customer Service Means Much More Than Social Media Engagement

 As reported by eMarketer: “Most businesses have realized that social media users often expect to get responses to customer service queries and complaints through that channel, and according to research

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Best Inventions of 2012

Time magazine has just released its annual list of the best inventions of the year. For 2012, the magazine cites 25 inventions.

This is one example: “Marcin Jakubowski built a

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Bond Is Back: The Sky Is Falling Off the Charts

Ever since MGM’s financial woes of a few years ago, many observers wondered what would happen to the now 50-year-old James Bond movie franchise.

But, fear not, “Bond, James Bond”

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