Customer Experience Practices

Evans on Marketing Business Analytics and Marketing Information, Consumers and Their Behavior, Good and Bad Examples of Marketing, Marketing Communications, Product Management, Social and Digital Media, Technology and Marketing, Trends , , , , , , ,

 
Due to its importance, we have written about customer experience on hundreds of occasions. In this post, we examine two customer experience practices.

 

Learning More About Customer Experience

… Read more

The Popularity of Podcasts in 2021 and Beyond

Evans on Marketing Business Analytics and Marketing Information, Business-to-Business, Consumers and Their Behavior, Global Marketing, Marketing Communications, Social and Digital Media, Sports and Entertainment Marketing, Technology and Marketing, Trends , , , , , , ,

 
Back in 2019, we presented a two-part series on podcasts soaring (1, 2). Now, we will look at the popularity of podcasts in 2021 and …

Read more

Augmented Reality and Holiday Shopping 2021

Evans on Marketing Business Analytics and Marketing Information, Consumers and Their Behavior, Distribution, Marketing Communications, Technology and Marketing , , , , , 1

 
Just a few years ago, augmented reality (AR) was in its infancy for retailers. Now, they use it more often. Thus, we examine augmented reality and holiday shopping 2021.…

Read more

Reimagining Cities of the Future

Evans on Marketing Business Analytics and Marketing Information, Business-to-Business, Global Marketing, Marketing Communications, Social and Digital Media, Technology and Marketing, Trends , , , , ,

 
Last year, during the height of the pandemic, we pondered the short-term future after COVID-19. But, what about the longer-term future? One topic of great importance involves urban areas.  …

Read more

Looking Ahead to Marketing in 2022

Evans on Marketing Business Analytics and Marketing Information, Business-to-Business, Good and Bad Examples of Marketing, Marketing Communications, Online Marketing, Social and Digital Media, Technology and Marketing, Trends , , , ,

Each year, we anticipate upcoming marketing trends. As we did for 2021. Today, we begin looking ahead to marketing in 2022.

Two Areas of Interest: Looking Ahead to Marketing

… Read more
1 2 3 4 … 96