Customer Experience Practices

Due to its importance, we have written about customer experience on hundreds of occasions. In this post, we examine two customer experience practices.


Learning More About Customer Experience

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Handling Our Online Privacy Better

Through the years, we have written about privacy issues more than 100 times. Involving both B2C and B2B situations. And we know that matters keep getting worse. Yes, the

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Shopping Smart on Prime Days

Today and tomorrow, Amazon offers Prime Days, with large sales promised. Joining the shopping frenzy are others such as Walmart and Target. However, shopping smart on Prime Days

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