Apple and Planned Obsolescence: Is This Good Or Bad?

As defined in Evans Berman’s Marketing: “Planned obsolescence is a marketing practice that capitalizes on short-run material wearout, style changes, and functional product changes. In material planned obsolescence

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ClickFox’s 2013 Brand Loyalty Survey

ClickFox, a firm specializing in the analysis of customer experiences, recently released the results of its 2013 brand loyalty survey.

Here is an infographic from ClickFox.
 

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