Tag Archives: holiday

Last-Minute Tips for Maximizing Online Sales

18 Dec

Guest Blogger

Today’s post is by David Campbell, who blogs about customer service trends for ClickDesk live chat and helpdesk software. He is an active freelance writer and his other interests include organic SEO and growth hacking.


This is the holiday season, and if you are in the online business (especially retail), you know this is the high time for you as people are searching for good offers and as their wallets are full they don’t take much time before they convert.

There are a few things that every potential customer will look at before they decide if they should convert or not. This includes the quality of a product/service, price comparisons, extra discounts, customer service, and more.

But honestly, if all things are constant, one thing that not only wins the customer but keep with you for a longer period of time is the customer service.

ClickDesk is a Live Chat software that help businesses provide better customer service to audience on the website. They recently created an infographic that is a sure help for E-commerce businesses who are looking to increase business sales.


Click the infographic to read more, including “Did you know that December 18th is now known as Free Shipping Day? “

Optimize Customer Service for Holiday

Amazon Creates Its Own “Prime” Holiday

8 Jul

To stimulate its Prime Membership business, Amazon has created a new “Prime Day” holiday on July 15, 2015.

As Tim Parry recently reported for Multichannel Merchant: “While not unheard of globally, Prime Day appears to be the first self-created selling holiday launched by a U.S.-based web merchant. Selling holidays have shown to be successful in China: Alibaba’s Singles Day (November 11) in China brought that marketplace $9.3 billion in one-day sales. And last month, JD.com announced record-breaking one-day results from its June 18 JD.com Anniversary Sale.”

Here is Amazon’s blurb about Prime Day, followed by a YouTube video:

“On the eve of Amazon’s 20th birthday, the company will celebrate Prime Day — a global shopping event with more deals than Black Friday, exclusively for Prime members. To celebrate Prime Day and launch a Prime Living Photo Contest, local artists were commissioned in every Prime-eligible country, with locations ranging from Toronto to Milan and Seattle to Berlin to create their interpretations of #PrimeLiving. What is #PrimeLiving? Members frequently reveal how much they love Prime. So Amazon is providing members a forum to share how Prime helps enable some of their happy moments. Did you save enough time today to take the dog for a long walk? Did you finish your shopping while lounging at the beach? After a long week of work, did you still arrive in the perfect outfit with just the right gift? Take a snap, capture the moment. Between July 6 and July 15, Amazon invites members to enter a photo in the Prime Living Photo Contest for the chance to win the equivalent of $10,000 in Amazon Gift Cards. No purchase necessary. See contest rules.”



Holiday Shopping Tips for YOU!!

10 Dec

Every year, I offer a list of holiday shopping tips intended to help shoppers avoid being ripped off or overspending their budget.

Click here to read this year’s tips: Holiday Shopping Tips for Consumers December 12


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