Last January, we presented EOM’s most popular posts for 2020. Today, we cite our ten most-viewed posts for 2021.
Note: During 2021, we received our greatest number of views and …
Read moreHappy New Year 2022
People Trust Business More Than Government
During 2021, many news stories raised questions about various business practices. Nonetheless, now, people trust business more than government. Interesting, right?
In May, we discussed The Most Trusted Brands …
Read moreCustomer Experience Practices
Evans on Marketing Business Analytics and Marketing Information, Consumers and Their Behavior, Good and Bad Examples of Marketing, Marketing Communications, Product Management, Social and Digital Media, Technology and Marketing, Trends bad behavior, customer expectations, customer experience, customer satisfaction, experiential marketing, opportunity, trust, Wall Street Journal
Due to its importance, we have written about customer experience on hundreds of occasions. In this post, we examine two customer experience practices.
Learning More About Customer Experience
… Read moreAnalysis Shows an MBA Is Worth the Cost
Earlier this year, we discussed the evolving nature of the MBA degree. In addition, we need to know whether the cost of the MBA pays off for us. New …