Projecting Scenarios in a COVID-19 World

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This is quite challenging: Projecting Scenarios in a COVID-19 World. We still have so much to learn with regard to health issues, social protocols, the economy, travel, and more. With …

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Measuring and Enhancing Customer Satisfaction

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Without consistently high customer satisfaction rates, long-term success is almost impossible to achieve. Thus, measuring and enhancing customer satisfaction are critical.

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THREE Infographics to Help Improve Customer Satisfaction

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As we know well, the minimum requirement for consumer loyalty is customer satisfaction, a concept that needs to be thoroughly understood and sought by companies.

Recently, Salesforce developed the three …

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