The State of Marketing in 2022

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As we further embark on 2022, let’s look at the state of marketing in 2022. This is a good companion piece to our 2020 post on Projecting Scenarios in …

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Projecting Scenarios in a COVID-19 World

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This is quite challenging: Projecting Scenarios in a COVID-19 World. We still have so much to learn with regard to health issues, social protocols, the economy, travel, and more. With …

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Measuring and Enhancing Customer Satisfaction

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Without consistently high customer satisfaction rates, long-term success is almost impossible to achieve. Thus, measuring and enhancing customer satisfaction are critical.

Also, review these related posts:

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