Evans on Marketing Hits 2500 Posts

When we began this blog in May 2012, we had no idea where we would be in August 2021. Certainly, there was no expectation that this blog would reach its

Read more

Crafting an E-Commerce Customer Service Strategy

Earlier this year, we highlighted Adverity’s E-Commerce Analytics Handbook. Throughout this handbook, online customer service is included. Therefore, we now look at crafting an E-commerce customer service strategy.

 …

Read more

The Importance of Reviews to Shoppers in 2021

In May, we discussed the prevalence of fake reviews on Amazon. But despite this occurrence, many consumers still rely on online reviews. So, let’s look at the importance of

Read more

How and Why We Are Tracked Online

 
Over the years, we have written about privacy issues roughly 400 times. As we continue noting, things keep getting worse. Not better. Thus, we look at how and why

Read more

2021 Status of Social Video

 
Today, we look at the 2021 status of social video. This updates our post from four years ago on that topic. From the same source.

Before reading below, check

Read more