We wish you a very Happy New Year 2022!! We will start posting again tomorrow. 🙂 Below, see why we have posted so little these last few months.
Just …
Read morePeople Trust Business More Than Government
During 2021, many news stories raised questions about various business practices. Nonetheless, now, people trust business more than government. Interesting, right?
In May, we discussed The Most Trusted Brands …
Read moreCustomer Experience Practices
Evans on Marketing Business Analytics and Marketing Information, Consumers and Their Behavior, Good and Bad Examples of Marketing, Marketing Communications, Product Management, Social and Digital Media, Technology and Marketing, Trends bad behavior, customer expectations, customer experience, customer satisfaction, experiential marketing, opportunity, trust, Wall Street Journal
Due to its importance, we have written about customer experience on hundreds of occasions. In this post, we examine two customer experience practices.
Learning More About Customer Experience
… Read moreWorldwide Giving Tuesday 2021
Over the years, we have written numerous times about our responsibility to give back to the community. With that in mind, we encourage YOU to participate in Worldwide Giving …
Where People Holiday Shop in 2021
Recently, we have written a lot about this year’s holiday shopping. And today, we examine where people holiday shop in 2021. Unlike in 2020, there is more in-store shopping.…