As COVID-19 edges downward, will the amount of remote workers decline? We examine what will be the new workplace norm.
Compare the findings below with those in our August …
Read moreL’Oréal Groupe’s CMO Talks About Customer Engagement
For several years, interest in customer engagement has been steadily growing. Now, technology allows for better interactions. Let us look at an example. L’Oréal Groupe’s CMO talks about customer engagement.…
Read moreHigh-Pay High-Growth Jobs
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A Post Both Serious and Ironic
Yes, we have recently witnessed some pretty hefty price increases across many product categories. Much higher than we reported last year. One product whose price has widely fluctuated since …
How to Personally Connect with Customers
In this blog, we have written hundreds of posts on the customer experience. Here, we cover how to personally connect with customers.