How to Personally Connect with Customers

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In this blog, we have written hundreds of posts on the customer experience. Here, we cover how to personally connect with customers.

 

From Smith.ai: How to Personally Connect

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Are You Always “On”? Living in a Connected World: Segment 3

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We live in a digitally connected world, where many of us are regularly “on.” However, some firms are still fighting back against this phenomenon. Consider this example (from Jane E. …

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Are You Always “On”? Living in a Connected World: Segment 2

Evans on Marketing Consumers and Their Behavior, Global Marketing, Marketing Communications, Online Marketing, Social and Digital Media, Trends , , , , , 3

We live in a digitally connected world, where many of us are regularly “on.” According to Annie Kjellstrom:

“Until recently, we connected with one another in person. We planned activities …

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