JetBlue Integrated Software to Track Complaints

JetBlue is known for its superior customer service. This helps engender customer loyalty, According to fliers’ ratings of the airline industry (as reported by the American Customer Satisfaction Index

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Capitalizing on the Power of Social Media Review Sites

We have written a lot about the power of social media — both good and bad. For example, see these recent posts: 1, 2, 3. So, what

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