During 2021, many news stories raised questions about various business practices. Nonetheless, now, people trust business more than government. Interesting, right?
In May, we discussed The Most Trusted Brands …
Read moreCustomer Experience Practices
Evans on Marketing Business Analytics and Marketing Information, Consumers and Their Behavior, Good and Bad Examples of Marketing, Marketing Communications, Product Management, Social and Digital Media, Technology and Marketing, Trends bad behavior, customer expectations, customer experience, customer satisfaction, experiential marketing, opportunity, trust, Wall Street Journal
Due to its importance, we have written about customer experience on hundreds of occasions. In this post, we examine two customer experience practices.
Learning More About Customer Experience
… Read moreShoppers Must Know What Is Really a Sale
Evans on Marketing Business Analytics and Marketing Information, Consumers and Their Behavior, Distribution, Good and Bad Examples of Marketing, Marketing Communications, Online Marketing, Pricing, Privacy, Identity Theft, and Ethical Issues, Trends bad behavior, customer expectations, deceptive pricing, New York Times, trust
Last week, we presented our 2021 holiday shopping tips. Including advice about deceptive pricing. With that in mind, we look at this topic. Shoppers must know what is really …
Cultural Differences Globally
We know there are cultural differences globally. These days, these differences are even greater. Partly brought on by the COVID-19 pandemic. In addition to the distinctions in language, lifestyles, …
Cybersecurity Threats Aimed at Students
In the last few years, we have presented a number of posts on cybersecurity threats. Today, we focus on cybersecurity threats aimed at students. This is a growing problem.…