Facial Recognition Still Not Overly Popular

Privacy concerns are rampant among consumers.

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The Importance of Customer Service in Marketing to Small Firms

Just like their larger counterparts, small business owners expect their channel partners (especially the manufacturers and suppliers with which they interact) to provide superior customer service. They do not want to be neglected or overlooked. According to a February 2014 study by Cargo and Toluna (as reported by eMarketer): “Nearly half (47.3%) of small business […]

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