Amazon has shown customer reviews and ratings for years. Many other retailers have followed suit. So, a vital question is: What is a good online rating score for a retailer …
Read moreThe Effect of Online Ratings on Consumer Behavior
Evans on Marketing Business Analytics and Marketing Information, Consumers and Their Behavior, Distribution, Marketing Communications, Online Marketing, Product Management, Social and Digital Media advertising, Amazon, competition, customer expectations, Northwestern University, online ratings, online shopping, opportunity, PowerReviews, promotion, success, trust 15