Service providers especially rely on great customer experiences for their continued success. Yet, unlike with many physical products, service performance tends to be more intangible. In this post, we …
Customer Satisfaction With Cable TV
Evans on Marketing Business Analytics and Marketing Information, Consumers and Their Behavior, Distribution, Good and Bad Examples of Marketing, Marketing Communications, Social and Digital Media, Sports and Entertainment Marketing business model, cable TV, customer expectations, customer satisfaction, experiential marketing, infographic