Due to its importance, social marketing is a hot topic for us. In looking ahead, let’s study the social media future of customer care.
These posts highlight our recent …Read more
Customer retention is a major driver of long-term success. Yet, it can be elusive. Thus, today’s post relates to the goal of better retaining customers.
Before reading below, please …Read more
On Tuesday, a federal judge approved the merger of AT&T and Time Warner without any restrictions. This was a blow to the Justice Department, which opposed the merger. So, …
Last week, IHOP tweeted that it would be changing its name to IHOb. With an announcement on Monday June 11, 2018 as to what the “b” stood for. It …Read more