Customer Relationships in a High-Tech World

External customer relationships, post-purchase customer relationships, and internal company relationships are always vital. And so are customer relationships in a high-tech world. But first, let’s explore “customer relationship” from a few sources: Entrepreneur Magazine. Company relationships refer to “ways in which your firm communicates and deals with existing customers. To increase profits, it’s tempting to […]

Read more

Who Are the Best at Customer Relationship Management (CRM)?

For the tenth year, a major award for the best firms in  CRM has been given by 1to1Media, this time in conjunction with Gartner. Click here to read a summary about the 2014 Gartner &1to1 Media CRM Excellence awards. And click the image to read the full report.    

Read more