Even though we live in an era of self-service and growing online/mobile shopping, the personal touch still has an important place in marketing.
According to Introhive, a sales-support firm:
“Technology has changed the way we do business. It has changed the way we interact with our clients, partners, colleagues, and employers. In a world where information is more readily available than every before, it’s obvious that the practice of sales has changed forever. If you’re a sales professional, you can relate to the ongoing changes as it relates to technology, social media, big data, and the overall sales process.”
Take a look at this infographic from Introhive.