Last week, we wrote about one aspect of customer service — the firm’s return policy — and its impact on consumer satisfaction.
Today, we are presenting a broad-based infographic on…
Read moreA Customer Service Infographic
Evans on Marketing Business Analytics and Marketing Information, Consumers and Their Behavior, Distribution, Good and Bad Examples of Marketing, Marketing Communications, Social and Digital Media customer expectations, customer satisfaction, customer service, experiential marketing, Exponential Solutions (The CUBE) Marketing, infographic, opportunity, planning, Steve Hashman, tips 1