All companies — large and small — treasure and understand the value of their happiest customers. The number and loyalty of these customers is often the difference between success and …
Read moreIt’s Not Just About Happy Customers; Angry Customers Matter Too
Evans on Marketing Business Analytics and Marketing Information, Consumers and Their Behavior, Good and Bad Examples of Marketing, Marketing Communications, Social and Digital Media angry customers, bad behavior, customer expectations, customer loyalty, customer service, happy customers, social media, tips, trust 16