Tag Archives: Chat

AOL Instant Messenger RIP

9 Oct

After 20 years on the market, AOL will discontinue AOL Instant Messenger (AIM) as of December 15, 2017. To that, we  say, AOL Instant Messenger RIP. Rest in Peace.

AOL Instant Messenger RIP. After 20 years, AIM is being shut down on December 15, 2017. There is too much newer technology for it to compete successfully.

Why is AIM being eliminated? One big reason is the growth of chat and other messaging services. As a result, AIM is obsolete. Today, many companies also offer online chat for shoppers.  For example, see this post. Using Live Chat Software to Enhance the Online Experience.


The Hey Day of AIM

In looking back at 1997, keep these factors in mind. The Internet was in its infancy. E-mail was emerging. There was no chat software. People connected with modems, not through broadband. The opportunity for the new service of “instant messaging” was enormous. Enter AIM.

As Josh Constine reports for TechCrunch:

“Initially, the chat experience was built into AOL desktop. AIM launched as a standalone app in 1997. Its iconic Away Messages were the ancestor to modern tweets and status updates. It battled for supremacy with ICQ and messengers from Yahoo and Microsoft MSN.”

And these are Scott Neuman’s observations for NPR:

“For many of us, AIM conjures up memories of dial-up modems, the sound of a ‘handshake’, and the phrase ‘You’ve Got Mail.’ ‘AIM tapped into new digital technologies and ignited a cultural shift, but the way in which we communicate with each other has profoundly changed,’ says Michael Albers, of  Oath Inc., a subsidiary of Verizon that bought AOL.”

At its peak in 2001, AIM attracted 100 million subscribers. In 2017 terms, that number may seem small. Think Facebook. But in 2001, this figure was huge. And as late as 2006, AIM accounted for a 52 percent market share for instant messaging market in the United States.

Nostalgic? Watch this YouTube video.



AOL Instant Messenger RIP

In sum, Neuman notes:

“Eventually text messaging, Google’s GChat, and Facebook took over. At the same time, AIM never fully figured out the shift to mobile. That led to AOL’s fall from grace, going from being valued at $224 billion in today’s money to $4.4 billion when sold to Verizon in 2015. For context on the business AOL let slip away, WhatsApp sold that same year to Facebook for more than $19 billion.”

How low has AIM fallen? As Rani Molli reports for Recode“As of August 2017, AIM had about 500,000 unique monthly visitors in the U.S., according to data from measurement company comScore. That doesn’t tell us exactly how many users AIM has, but it gives us a good idea of its audience.”



E-Mail Popular. Complements New Media.

3 Oct

Experts regularly predict E-mail marketing’s demise. Instead, our title disagrees.  E-Mail Popular. Complements New Media. Let’s discuss.

First, these are examples of E-mail posts by us.   Product Launch: Tips and Infographic.   Post-Purchase Follow-Up BIGMore Marketing Trends for 2016.    Better Communicate with Loyal Customers.



In short, computer engineer Ray Tomlinson sent the first E-mail in 1971. During 2017, we exchange 205 BILLION E-mails each day!

All in all, these factors affect the state of E-mail. (1) We send most E-mail through mobile media. (2) Other formats include texts, chats, social media, etc.

These comments represent the E-mail critics’ view. They come from Computing.

“Unified platforms will see chat boom. The vision Fuze lays out is a ‘significant shift’ in instant messaging. It feels E-mail will not dominate. ‘Chat collaboration apps like Slack and Huddle may rule.’ Also, Fuze says this. IM apps are seen as informal tools. For this reason, vital information is shared by E-mail. Integration of chat apps will shift how people use IM. Chat functions will replace E-mail for office communication.'”

In contrast, these links highlight E-mail’s power. 25 E-Mail Marketing Statistics for 2017.   Ultimate Mobile E-Mail Statistics.   E-Mail Statistics 2017.   E-Mail Is Not Dead. But IS Changing.   Potent Stats on E-Mail Marketing.


E-Mail Popular, Complements New Media

Check out the in-depth infographic from Every Cloud.

“It’s not a new craze sweeping the nation. It’s a rock-solid, time-tested method. It keeps your customers hooked and coming back. With this infographic, you see how effective email marketing statistics can change your business.”

E-Mail Popular. Complements New Media. It's not a new craze sweeping the nation – it's just a rock-solid, time-tested method to keep your customers hooked and coming back for more. With the help of this epic infographic, you are about to witness how effective email marketing statistics can truly change your business.

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