In marketing, an understanding of psychology is essential. Today, we look at psychology and digital marketing.

First, consider these posts:


An Infographic Look at Psychology and Digital Marketing

As reported by Connext Digital:

“With digital marketing, marketers get to be both a salesperson and a psychologist. Yet, it doesn’t mean they assess mental, emotional, or behavioral disorders. But they can use psychological principles to persuade customers to their desired action. How cool is that?”

In this report, Connext describes several factors that affect psychology and marketing. And these factors form the basis of the infographic below:

  1. Isolation Effect — “Psychologist Hedwig von Restorff popularized the ‘isolation effect.’ For an element to stand out, it must be distinctive from among a group of similar items. As an example, on the the landing page of a Web site, isolate your call-to-action (CTA) button from all other page elements.”
  2. Anchoring Effect — “This represents a cognitive bias that describes one’s tendency to rely mainly on the initial piece of information received. As an example, the sales or pricing page would be the perfect place to use anchoring. If you’re running a sale, show the original price first. Then, show the amount to pay during a sale.”
  3. Social Proof “This theory relies on the premise that something is good if there’s social acceptance. Thus, validation may come from a bigger crowd or community of like-minded people. Thus, influencers and bloggers are key.”
  4. Loss Aversion — “In psychology, this refers to how we try to avoid losing something. And it could  be a tangible object or something intrinsic. For example, you could talk about what people might lose by not acting on an offer right away.”
  5. Instant Gratification — “This describes people’s desire to get desired results instantly. In digital marketing, we have created consumers who constantly look for instant gratification. Thus, they want to get things done with the click of a button.”


Psychology and Digital Marketing

7 Replies to “Psychology and Digital Marketing”

  1. This post caught my eye because I am a marketing major here at Hofstra and am minoring in Psychology. I am interested in digital marketing and would love to have a career in that field one day. This post explains why it is very helpful to have a background in psychology as a marketing major. It will help me to understand what people are thinking and give me an advantage in trying to persuade them towards my goal. All of the effects listed below show the important correlation between marketing and psychology and are used everyday in the field. I will definitely be referring back to this blog as a reference.

  2. This is a very interesting topic right here, especially to someone who isn’t that familiar with how psychology works. When reading this and having it broken down it’s really clear to see that pyschology does play a major function when working with customers.

  3. This is an interesting post, especially seeing how a marketer uses psychological principles to encourage customers to take certain actions. Whenever I buy something online, I am always affected by the loss aversion. If I see a pair of shoes I like that only has three pairs left, I will click “Buy” without any hesitation. I not only found out that that is how smart marketers are, but now know that as a business major, I cannot just focus on my major, finance. It is indispensable to explore and learn different fields in order to enrich myself.

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