As we have noted, delivery systems become more complicated every day. For example, see Next-Day Delivery and Same-Day Delivery. In fact, firms must decide on delivery times, carriers, shipping fees, etc. One area receiving greater scrutiny: last mile delivery. Let’s look at this stage of the distribution system.
Jake Smith of Australia-based Go People (a delivery firm) serves as our guest blogger. Jake provides the content. And the infographic comes from his firm.
Last Mile Delivery Explained: Identifying the Challenges to Find Solutions
Every stage of the logistics process of delivering goods is crucial. In fact, each stage of the logistics process is as crucial as the next. From the moment someone places an order to the time a sender books a courier. To the pickup of the package. And that final leg with the final deliveries of goods delivered to the end user. While each step of the way should be taken seriously, no point seems more high-priority than that of the last mile delivery stage. In that stage, the goods from a transportation hub move to their final delivery destination.
The shipment and delivery of goods include a lot of processes that make it difficult for businesses to offer smart, fast, accurate, and reliable courier service. But, it’s commonly during the last mile delivery stage where things go awry. Why? Because you use outdated shipping platforms or inaccurate routing systems. Packaging gets destroyed, goods get damaged in transit, shipments get delayed, or worst, items are not delivered at all. Indeed, the logistics can get quite complicated.
Thankfully, there are ways to combat the challenges that come with last mile delivery. Learn more from this Go People infographic to ensure customer satisfaction from beginning to end.