As Rick Reynolds says on the Harvard Business Review blog: “Strengthening your relationship with your existing customer base is one of the best ways to increase sales. Your company’s account …Read more
As reported by James Russo, a Nielsen Vice-President: “Over the next decade, estimated global consumer spending will exceed $450 trillion. With so much at stake — and many markets continuing …Read more
Are our friends and family sometimes — and more frequently — a pain in the neck with their many attempts to communicate with us?
Consider this observation from Elizabeth Bernstein, …Read more