Setting Digital Ground Rules with Family and Friends

Are our friends and family sometimes — and more frequently — a pain in the neck with their many attempts to communicate with us? Consider this observation from Elizabeth Bernstein, writing in the Wall Street Journal: “Dear Friends and Family: I love you and miss you and want to hear from you. But you’ve got […]

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Stores Smarten Up Amid Spam Flood

   Click the image for this Wall Street Journal story As Dana Mattioli reports: “Retailers have started to wear out their welcome in customers’ E-mail inboxes, forcing stores to rethink their spam strategies. Last year, the nation’s top 100 retailers by E-commerce revenue sent recipients an average of 177 emails apiece, up 87% from 2007, […]

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