Recently, I did a full-length radio interview with Dr. Suzanne Phillips for her CoSozo Psych Up Show on the topic of social media. We talked about the good, the bad, and the ugly aspects of social media — including a number of tips.

If you have a few minutes (48 overall 🙂 ), then click on the play button.


2 Replies to “Social Media: The Good, the Bad, and the Ugly”

  1. After listening to this interview, I completely agree with everything said about social media. It can be very useful in comparing prices instantly and reading customer reviews on certain products and services. I found it very interesting that people only trust 10% of advertising and a majority of people trust the opinion’s of other consumers. Social media can definitely greatly harm a company if negative feedback is written about a certain company or product. I know personally before I try a new service, I look up other consumer’s customer satisfaction reports and this will be my deciding factor to whether I will try out this new service. People rarely go onto social media to post comments based on how satisfied they are with a certain company or product. Most people that are writing reviews on a company or product have had a negative experience and want to trash talk that company so that they lose customers. Social media can be negative because you can’t always trust it. Just because there has been negative reviews on a product or company through social media, doesn’t mean that there haven’t been satisfied customers as well.

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