Tag Archives: experiental marketing

Are You Vigilant in Protecting Your Reputation?

22 Feb

Whether we are reviewing our company’s reputation or our own personal self-brand, the results may be challenging because of the spread of fake news and the proliferation of negative social media comments. What we hope for perceptions of our reputation may not be in sync with the way others see us. And having a favorable reputation is critically important.

What can we do to have a well-respected reputation? Consider these suggestions from Sapir Segal, writing for Marketo:

Social media marketing requires a lot of patience and maintenance. Once you’ve established your social media presence and are generating engagement and measuring your ROI, the most important stage is to protect your hard work. Monitoring and protecting your social media presence from decline or extinction is just as pivotal as demonstrating it in the first place.”

“Controversial posts, account hacks, and inadvertent mistakes are all examples of threats that could harm your brand’s reputation. Luckily for marketers, many of these troubling factors are avoidable or correctable. To protect your social media reputation, you must have a careful eye for potential problems, a plan for handling crises, and a team you trust to write and manage the content. Here are three common mistakes that plague social media marketers: (1) unsupervised content publishing; (2) controversial content; and (3) account hacking.”

 

Click the image to read Segal’s solutions to these problems!

 

What Was Hot in 1997?

16 Feb

We tend to spend a lot of time looking at the “hot new things,” such as connected vehicles, virtual assistants, and a lot more. But, as marketers, we seldom look back to the past to see what was hot then in terms of fads and long-running successes. What hot high-tech products from 20 years ago can YOU name?

Recently, CNET published an entertaining slideshow: “Flashback fun! Return with us now to the thrilling days of the late 1990s, when the Interweb was young, the CD was king, and the cloud was a white, fluffy thing that floated above your head while you gabbed on your cordless telephone.”

 

Click the image to see the CNET slideshow. Which of the items shown in the slideshow were fads; which were long-run successes?


 

Connected Vehicles Generate BIG Data

14 Feb

This post is a follow-up to yesterday’s.

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As we know, the auto industry is in the midst of a major technological revolution. Although self-driving vehicles have garnered a huge amount of attention, “connected” vehicles will also have an enormous impact on marketing. Why? From the consumer’s point of view, connectivity means better Bluetooth interactivity, GPS systems, entertainment systems, roadside assistance, diagnostics, and more. From the seller’s point of view, connectivity means access to lots of big data.

Consider these observations from Felix Richter, writing for Statista:

“Modern cars are equipped with more than 100 sensors that create a constant stream of data. Measuring things like location, performance, physical parameters, and driving behavior, often several times per second, the amount of data generated by these sensors is immense. According to a McKinsey estimate, connected cars create up to 25 gigabytes of data per hour. That’s the equivalent of nearly 30 hours of HD video playback and more than a month’s worth of 24-hour music streaming.”

“According to the analysts in charge of our Digital Market Outlook, the data created by connected cars have a lot of potential in terms of monetization. Think insurance companies for example, who would likely be willing to pay good money to find out more about our driving habits. For more information about this exciting new market, please download our free market report Connected Car: Vehicle Services.”

 
Take a look at this chart to see how big the data collected from connected vehicles really are.


 

Which Elements of YOUR Emotional Intelligence Do YOU Need to Improve?

9 Feb

Emotional intelligence is a concept we should understand as marketers and in our own personal terms. According to Psychology Today, emotional intelligence is “the ability to identify and manage your own emotions and the emotions of others. It is generally said to include three skills: (1) Emotional awareness, including the ability to identify your own emotions and those of others. (2) The ability to harness emotions and apply them to tasks like thinking and problems solving. (3) The ability to manage emotions, including the ability to regulate your own emotions, and the ability to cheer up or calm down another person.”

Daniel Goleman and Richard E. Boyatzis, writing for Harvard Business Review, describe emotional intelligence in some depth:

“There are many models of emotional intelligence, each with its own set of abilities; they are often lumped together as ‘EQ’ in the popular vernacular. We prefer ‘EI,’ which we define as comprising four domains: self-awareness, self-management, social awareness, and relationship management. Nested within these domains are twelve EI competencies, learned and learnable capabilities that allow outstanding performance at work or as a leader . These include areas in which we are clearly strong: empathy, positive outlook, and self-control. But they also include crucial abilities such as achievement, influence, conflict management, teamwork and inspirational leadership. These skills require just as much engagement with emotions as the first set, and should be just as much a part of any aspiring leader’s development priorities.”

 

The twelve EI competencies are highlighted by More Than Sound. WHICH OF THEM ARE YOUR STRENGTHS AND WHICH OF THEM DO YOU NEED TO IMPROVE?

Self-Awareness (1) Emotional Self-Awareness:  “Emotionally self-aware leaders not only can be candid and authentic, they also can speak with conviction about their vision.”

Self-Management — (2) Emotional Self-Control: Leaders with self-control stay calm and clear-headed while under stress or during a crisis and maintain emotional balance.” (3) Achievement Orientation: “Leaders who have high standards for themselves and for others set measurable but challenging goals.” (4) Positive Outlook: Such a leader see others positively, and still expects the best of them (with a ‘glass half-full’ outlook).” (5) Adaptability: “This leader can juggle multiple demands, but remain focused on a group’s goals.”

Social Awareness (6) Empathy: “Such leaders listen attentively while understanding other’s perspectives, get along well with people of diverse backgrounds and cultures, and express their ideas in ways others understand.” (7) Organizational Awareness: “This leader can detect networking opportunities, read key power relationships, and understand the guiding values and unspoken rules that operate among people.”

Relationship Management — (8) Influence: “These leaders know how to appeal to others and how to build buy-in from key people.” (9) Coach and Mentor: “This leader has a genuine interest in helping others, and gives timely and constructive feedback to coworkers.” (10) Conflict Management: “They take time to understand different perspectives and work to find a common ground upon which everyone can agree.” (11) Inspirational Leadership:  “They articulate a shared mission in a way that inspires others to follow.” (12) Teamwork: “These leaders create an atmosphere of respect, helpfulness, and cooperation.”

 

 

The Popularity of Marketing Internships: Be Prepared and Don’t Wait!

6 Feb

Internships provide great opportunities for real-world experiences, a great addition to a resume, and contacts for future employment. DID YOU KNOW that marketing-related internships are among the most popular by companies? This augurs well for a career in marketing. 🙂

First, consider this:  Research by Burning Glass Technologies shows that:

“More than ever there is a narrow season for internship recruitment. That season peaks in March – ahead of when many students begin to think about summer opportunities. And employers expect interns to arrive already equipped with knowledge of critical skills in software and other areas that enable them to be productive on the first day. If you wait until the end of the semester to get an internship, you have waited too long. Recruiting for internships begins in January and peaks in March. Then demand begins to taper off sharply. There is a small second bump in September for term-time internships as the school year begins.” The concentration of postings in March has increased steadily over the past five years. In March 2016, there were 29,360 internships posted, an 11% increase over the 2011-2015 average, and a 2% increase over the 28,796 postings in March 2015.

“The total number of internships posted in 2016 was 216,333.”

 

Of the top 20 U.S. internship fields, FIVE of the most popular six are marketing-related. As reported by the New York Times, Burning Glass found the following internship popularity in its research [Marketing-related is denoted by color.]:

1. BUSINESS OPERATIONS (Internship postings from September 2015 to October 2016: 58,949) — Most in-demand skills: Project management, business administration, scheduling, customer service, economics

2. MARKETING (Internship postings from September 2015 to October 2016: 35,498) — Most in-demand skills: Social media, marketing, Adobe Photoshop, Facebook, market research

4. SALES AND BUSINESS DEVELOPMENT (Internship postings from September 2015 to October 2016: 28,227) — Most in-demand skills: Sales, business development, marketing, customer service, project management

5. MEDIA, COMMUNICATIONS, PUBLIC RELATIONS (Internship postings from September 2015 to October 2016: 28,140) — Most in-demand skills: Social media, journalism, Adobe Photoshop, marketing, technical writing and editing

6. DATA ANALYTICS (Internship postings from September 2015 to October 2016: 26,438) — Most in-demand skills: Data analysis, data collection, market research, mathematics, project management

 

Click the image to read Burning Glass Technologies full report.

 

Influencer Marketing: Coming of Age

1 Feb

One of our most popular emerging concepts is “influencer marketing.” What is it and how should it be used?

Consider these observations by Lee Oden (CEO of TopRank Marketing):

What does ‘influencer marketing’ mean to you? Are you thinking of celebrities posting product photos to Instagram? Or having a famous YouTuber run a contest for a meet and greet at an event? Why not send products to bloggers in the hopes that they’ll do a review and say nice things? Surely that’s not all enterprise marketers think of when it comes to the possible outcomes with influencer relationships.”

“The promise of brands collaborating or outright paying influential individuals to create content that lifts the brand’s credibility and reach to sell more products is something that companies of all sizes have been hot on – especially in the past 12 months. With a groundswell of interest, there are many divergent interpretations of what influencer marketing really means.”

“With so many different opinions, best practices, and even definitions, we set out with influencer marketing platform Traackr to bring clarity and future direction by conducting research into the practice for large, enterprise organizations. We also engaged my pal and respected futurist, author and analyst, Brian Solis of Altimeter Group to conduct an analysis of that research and write a report outlining what is working, what isn’t and future trends.”

 
Take a look at Influence 2.0: The Future of Influencer Marketing Research Report 2017, in-depth analysis and research on influencer marketing. Click on the image for the full report. [Note: a FREE signup is required.]

 


 

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