What Are the Most Important Job Skills for 2013?

Do you know what job skills to emphasize in today’s competitive marketplace? According to Ruth Mantell, writing for the Wall Street Journal, these are the four most important attributes for job seekers to highlight in 2013: Clear communications abilities A personal brand Flexibility A focus on productivity Click the image to read Mantell’s full story. […]

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Businesses Getting More Involved with Friending on Facebook

Businesses are getting a much better grasp of how to utilize Facebook, as this infographic highlights. Post suggested by KCG  

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Heinz Again Leads Food Manfacturers on the American Customer Satisfaction Index

The American Customer Satisfaction Index (ACSI): “is an independent national benchmark of customer satisfaction with the quality of products and services available to household consumers in the United States. Each year, roughly 70,000 customers are surveyed about the products and services they use the most. The survey data serve as inputs to an econometric model […]

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Social Media for B2B Experts and Content Marketers

exploreB2B has published an excellent article on content marketing online, including business-to-business marketing. Click the infographic to access the full report.    

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Better Understanding Consumer Psychology

Marketers know that positive customer perceptions are necessary for the long-term. But, getting inside the head of the consumer can be tough. Check out this infographic for 10 ten tips about consumer psychology.  

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Customer Service Means Much More Than Social Media Engagement

 As reported by eMarketer: “Most businesses have realized that social media users often expect to get responses to customer service queries and complaints through that channel, and according to research released in October by SAP and Social Media Today, 71.2% of companies worldwide provided customer support on social media. But it’s still a small piece […]

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Best Inventions of 2012

Time magazine has just released its annual list of the best inventions of the year. For 2012, the magazine cites 25 inventions. This is one example: “Marcin Jakubowski built a tractor in six days. Then, he told the world how to do it: he made the designs, the budget, and an instructional video available free […]

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Measuring the Effectiveness of Twitter and Facebook

Finally have power. Yea. _________________ Many firms are actively involved on Twitter and Facebook, but not adequately studying the return on investment (ROI) from their investments at the these social media sites. Now, InventHelp has generated some useful ROI data. Look at this infographic.  

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