Americans Don’t Trust Mass Media

Yes, the mass media have been criticized in many quarters for their coverage of the 2016 presidential campaign. But the issue of trust goes far beyond political coverage. It deals

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Social Media Checklists: Part 2

In this second of two posts on social media checklists [click here to access the first post], the focus is on social media platforms. This comprehensive checklist from

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Social Media Checklists: Part 1

In this first of two posts on social media checklists, the focus is on the activities necessary to best use social media. This comprehensive checklist from Sprout Social is divided

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How Effective Are Social Media?

With virtually every large company — and many mid-sized and small firms — now involved with social media in some question, one of the big challenges that remains is: How

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