Keeping Pace with the Super Consumer

According to research by ForeSee, a  visitor to an E-retail site who is highly satisfied is 72 percent more likely to purchase online; 56 percent more likely to purchase offline; and 69 percent more likely to recommend the retailer. Click the image below for the full story.   

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Target, Unhappy With Being an Amazon Showroom, Will Stop Selling Kindles

The bricks-and-clicks versus clicks-only retail battle is ramping up! It is often reported that Google is scary as a competitor; but now, more firms are worrying about the challenge from Amazon.com.     Photo by Matthew Staver/Bloomberg News Click the image for the full story

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Justice Dept. Sues Apple and Publishers Over E-Book Pricing; 3 Publishers Settle

  Photo by Doug Mills for the NY Times. Click the icon for the full story. Overpaying for E-books? Well, the U.S. Justice Department has said enough. As Julie Bosman reports in the Times: “The Justice Department filed a civil antitrust lawsuit against Apple and major book publishers on Wednesday, charging that the companies colluded […]

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True Fit Is Online Retailers’ Latest Attempt to Help Consumers Buy Right Size; No Tape Measures

   Click on the image for the full story As Christina Binkley reports in the Wall Street Journal: “Online clothes shopping keeps promising more: flash sales, up-to-the-minute styles, inside peeks at the runway and exclusive designer interviews. What every shopper wants and no one delivers, though, is the guarantee of a perfect fit. Nordstroms, Macy’s and […]

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More Online U.S. Retailers Shipping Globally

    Photo by Justin Sullivan/Getty Images. Click the image for the full story. If you lived in Australia, would you buy from Macys.com? For a $100 item it might cost another $200 for the value-added tax (yes, that’s something we don’t have in America) plus shipping. Take a look at the international section of Macys.com.  

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A Groupon Alternative Aims to Offer Small Businesses a Better Deal

  Click on the image for the full story As David Freedman reports in the New York Times: “Constant Contact has been one of the big success stories when it comes to online companies that specialize in serving small businesses. Some half a million of them count on the company‚Äôs Web-based help in building, managing, […]

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Stores Smarten Up Amid Spam Flood

   Click the image for this Wall Street Journal story As Dana Mattioli reports: “Retailers have started to wear out their welcome in customers’ E-mail inboxes, forcing stores to rethink their spam strategies. Last year, the nation’s top 100 retailers by E-commerce revenue sent recipients an average of 177 emails apiece, up 87% from 2007, […]

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Gen Y Speeds Up Luxury Goods Spending

    Click the image for the story According to eMarketer: “As Generation Y grows up and gains more buying power, the 18- to 34-year-old age group is increasingly purchasing luxury goods. According to a survey by American Express Business Insights, Gen Y consumers upped spending on premium, full-priced luxury goods by 31% in 2011 over the […]

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