Due to its importance, we have written about the customer experience more than 100 times. For the post below, we focus on creating a great customer experience.
Yesterday, we discussed the overall state of the Internet of Things (IoT). Now, we look at one part of the IoT. How AI enhances the customer experience.
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Once again, we look at enhancing the customer experience. This is a vital topic in our competitive shopping environment. And one that can be costly. While also requiring continuous investments.…Read more