Tag Archives: experiental marketing

Building a Stronger Personal Presence

12 Sep

How one projects his/her personal presence is a key element of self-branding. So, how can we better project ourselves to others?

According to Elizabeth Holmes, writing for the Wall Street Journal, there are three different types of personae for us to consider: “at work,” “after hours,” and “online.” She suggests 5 steps to project a stronger persona in each of these roles:

1. Preparing our look

2. Talking in a manner consistent with the specific persona

3. Being prepared to interact properly with other

4. Getting feedback from others about how they view each persona

5. Acting graceful under pressure

Click the image for a great Wall Street Journal graphic on the various personae and steps for building a better presence for each.
 

 

B2B Content Marketing: 2014 Benchmarks

10 Sep

Starfleet Media recently conducted a study on content marketing – The 2014 Benchmark Report on B2B Content Marketing and Lead Generation:

“While there was already good research out there on B2B content marketing (kudos to the Content Marketing Institute, in particular, for their outstanding work over the past 5 years), we found that there remained a number of unexplored areas that warranted further investigation. We believed that capturing the right data – from hundreds of marketers with first-hand experience – and gaining actionable insights into these areas, could benefit not only our company, given our purview, but countless others, as well.”

What exactly does content marketing entail? According to the Content Marketing Institute:

“Basically, content marketing is the art of communicating with your customers and prospects without selling. It is non-interruption marketing. Instead of pitching your products or services, you are delivering information that makes your buyer more intelligent. The essence of this content strategy is the belief that if we, as businesses, deliver consistent, ongoing valuable information to buyers, they ultimately reward us with their business and loyalty.”

Key findings from the Starfleet Media report have been summarized by MarketProfs. Click the image to see the summary.
 

 

Social Media Maturity: An MIT Infographic

9 Sep

Some firms and individuals have reached a level of maturity with their use of social media — based on their levels of experience and activity. Others are still at the early or developing stages of social media use.

Recently, MIT’s Sloan Management Review did a global study on this topic: “The findings from our July 2014 global study on social business indicated that ‘social business maturity’ is related to the level of results that companies achieve. A new infographic illustrates how social business creates value, and outlines the primary drivers for companies seeking to advance toward social business maturity.”

Here is that infographic.
 

 

What Do Marketers Think of “Real-Time” Marketing?

8 Sep

Recently, Evergage – which delivers personalized messages in real time — surveyed marketers in 18 countries (the majority of from the U.S.) “to provide a snapshot of real-time marketing in 2014. 76% of marketers are using real-time marketing today, and 88% of marketers consider it important to their 2014 plans – with many planning to invest this year, according to the survey results showcased in a new infographic.”
 
Survey Results Infographic
 

In What Country Are People the Happiest? (Hint: It’s Not the U.S.)

7 Sep

The OECD (Organization for Economic Cooperation and Development) currently comprises 34 countries: Australia, Austria, Belgium, Canada, Chile, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, Korea, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, United States.

The OECD regularly conducts surveys in its member countries to determine the Life Satisfaction there:

“Life satisfaction measures how people evaluate their life as a whole rather than their current feelings. It captures a reflective assessment of which life circumstances and conditions are important for subjective well-being. When asked to rate their general satisfaction with life on a scale from 0 to 10, people across the OECD gave it a 6.6 grade. Life satisfaction is not evenly shared across the OECD, however. Some countries – Estonia, Greece, Hungary, Portugal, and Turkey – have a relatively low level of overall life satisfaction, with average scores of less than 5.5. At the other end of the scale, scores were higher than 7.5 in Canada, Denmark, Norway, and Switzerland. There is little difference in life satisfaction levels between men (6.6) and women (6.7) across OECD countries. Education levels do, however, strongly influence subjective well-being. Whereas people who have only completed primary education across OECD countries have a life satisfaction level of 6.2, this score reaches 7.2 for people with tertiary education.”

According to the OECD’s most recent survey, the United States rates 17th in Life Satisfaction among the 34 countries: “In general, Americans are less satisfied with their lives than the OECD average, with 75% of people saying they have more positive experiences in an average day (feelings of rest, pride in accomplishment, enjoyment, etc.) than negative ones (pain, worry, sadness, boredom, etc.). This figure is lower than the OECD average of 76%. The top five countries in Life Satisfaction are Switzerland, Norway, Denmark, Canada, and Iceland.

Click this link, then click the “Countries” tab, and choose a country to learn more about “How’s Life” in each of the 34 countries in the OECD survey.

And for a fun interactive Web site on the “Better Life Index,” click the chart below, look at the responses in the individual countries, and enter your own answers. [Note: Click "Create your index"]

 
Better Life Index
 

Sensory Marketing – Strengthening Brand Perception by Appealing to All the Five Senses

5 Sep

This guest post was written by Ram Kumarasubramanian. After working for several years,  Ram graduated from Hofstra University’s Zarb School in 2012 with an MBA in Marketing and membership in the Beta Gamma Sigma honor society. He is currently a Master of Science in Information student at the University of Michigan School of Information specializing in Human Computer Interaction. You can connect with him via Twitter or LinkedIn.

Ram
________________________________________________________________________________________________________

Sensory marketing or sensory branding refers to the attempts made to indulge and appeal to the senses of the customers while promoting a product, by adopting a multi-sensory brand experience approach.

While brands have always placed an emphasis on providing cues that are geared towards creating the intended perception in the consumers’ minds, multi-sensory marketing aims to step up the experience by engaging all of the five senses or at least a majority of them. Sensory marketing (SM) has come into focus in recent times because of the increased competition for consumer attention. It is yet another weapon that brand strategists are looking to add to their arsenal to keep their products on top on the consumers’ consideration set.

Sensory Marketing is particularly relevant in segments such as luxury goods, retail, and food to name a few.

Take the example of Abercrombie and Fitch that uses a strong masculine scent in its stores, a particular type of lighting that is not too bright, store associates who look like model,s and loud music to resonate with its target market of young consumers.

Australian supermarket Coles uses multi-sensory marketing to induce customers to shop more. Here is a video explaining the techniques adopted by the supermarket to engage all the senses. These include an open layout for the store, access to watch the bakers and butchers in work, allowing customers to handle products without any barriers, and,use of specific scents as well as free product sampling.
 

 
Heinz Beans Flavor (launched in 2013) espouses sound, taste, and smell, touch and sight in unique ways. Food architects Sam Bompas and Harry Parr walk us through the creation of the product that leverages the idea of multi-sensory marketing in this video.
 

 
Applications of sensory marketing can be found in the most unexpected of products. Take the case of tennis balls. Holland-based Vennootschap onder Firma Senta Aromatic Marketing is one of the pioneers in this area and registered the “smell of cut grass” for tennis balls.

A Harvard Business Review study notes that retailers such as Apple have designed stores that allow customers to touch products to enable them to experience a feeling of ownership. The study also notes that the tactile sensation provided by something as trivial as the hardness of the chairs in which shoppers are seated alters the tendency and extent to which the consumers negotiate.

Examples of multi-sensory marketing in food industry are fairly common. Oxford University professor Charles Spence worked with British Chef Heston Blumenthal to create a dish called the “the sounds of the sea.” The dish served at British restaurant ‘The Fat Duck’ is best enjoyed when accompanied by the sounds of ocean waves. Professor Spence also recently noted that global FMCG companies are looking to leverage mobile applications to improve taste perception of their products in addition to changing the color, shape and size of the products without altering the actual formulations.

Although the notion of appealing to the senses to sell products is not new, it is evident that the future belongs to companies that create more than just products or services. It lies within the grasp of brands that are willing to innovate and create buying experiences that take advantage and charm for all of the five senses – touch, taste, sight, smell, and sound.

 

How Healthy Are We? Perceptions Vs. Reality

2 Sep

In this era of consumer self-awareness, marketers are interested in health-related questions such as these: Do you think YOU are healthy? If yes or no, what criteria are you using? Are you being truthful or rationalizing? How would you describe your eating patterns and level of physical activity?

Recently, Nielsen conducted in-depth research on this subject. Here are some meaningful conclusions:

“Despite the recent explosion of the health-and-wellness industry, one-third of American adults remain clinically obese. According to findings in the Nielsen/NMI Health and Wellness in America report, we literally want to have our cake and carrot juice — and eat them, too. For example, while 75 percent of us say we feel we can manage health issues through proper nutrition, a whole 91 percent of us admit to snacking all day on candy, ice cream, and chips. So, why is there a disconnect between our what we know is healthy and what we actually do? What are the perceptions around ‘health foods’ that prevent us from making better choices? And how can retailers help bridge the gap?”

Click the image to access the Nielsen health-and-wellness report.
 

 

Follow

Get every new post delivered to your Inbox.

Join 997 other followers

%d bloggers like this: